Privacy agreement
Update date: 2026.03.12
Sendmachine team tries to protect as much the right to privacy of the sendmachine.com website users. We want to offer you a safe online experience, in this way we strive to ensure that the informations you enter on our website are used only for the intended purposes.
Personal data protection
In accordance with the requirements of Regulation (EU) 2016/679 (GDPR), applicable as of May 25, 2018, regarding the protection of individuals with respect to the processing of personal data and the free movement of such data, SENDMACHINE S.R.L. is obligated to process personal data securely and only for specified purposes, as provided by you, whether relating to yourself, a family member, or another individual. The purpose of data collection is to ensure high quality services for Sendmachine users.
You are required to provide such data, as it is necessary for the provision of services offered by SENDMACHINE S.R.L. Refusal to provide the requested data will result in the inability to deliver the requested services. The collected information is intended for use by the data controller and may only be disclosed to public authorities, and only when required for administrative or legal proceedings. You have the right to object to the processing of your personal data and to request the deletion of such data. To exercise these rights, you may submit a written, dated, and signed request to privacy@sendmachine.com or by post to our company address.
If any of your personal data is inaccurate, please notify us as soon as possible.
Coverage of Data Protection and Cookie Policy
This Privacy Policy governs the processing of personal data that may identify you when using the Sendmachine.com website. It also applies to legal entities, whether partners or not, that use Sendmachine.com services.
This Policy also provides information regarding cookies, their use by third parties, and how they may be disabled.
General information collected by SENDMACHINE S.R.L.
When you register to Sendmachine.com website by creating an account or by accessing various network services and products, Sendmachine will process personal data that can identify an individual. In some website areas, Sendmachine will require you to provide personal information, including your name, address, email, phone, contact information, information for billing and other information that can identify you. Creating your account on our website and purchase our products enables us to access your personal data. Sendmachine also receives and records on its servers, information regarding IP addresses and cookie when accessing the website.
Sendmachine uses stored information - details provided by you at registration and the activity on our websites - in order to simplify the access to these websites, to improve certain products and services and to inform you about the latest products and services you are interested.
Collection and use of personal data
We use the informations collected through Sendmachine.com website, personal, demographic, collective or technical, for the purpose of registering and managing your account, to solve your questions, improve our website. By creating an account, you consent to the use of your personal data to receive email communications or other forms of communication, including updates, new opportunities, and relevant information, as well as newsletters. All processing of personal data is carried out in compliance with applicable data protection laws.
The legal basis for collecting personal data (such as name, surname, phone number, address, email address, personal identification number) is the performance of steps at the request of the data subject prior to entering into a contract (Article 6(1)(b) GDPR). This data is used for contract execution and invoicing.
Disclosure and transfer of Personal Data
Sendmachine does not sell or rent your personal data to third parties.
However, personal data may be disclosed in the following cases:
- With your consent;
- If necessary in order to provide products and services requested by you.
- To public authorities or institutions, where required by law or in good faith, including where necessary to:
- comply with legal obligations;
- protect the rights of SENDMACHINE S.R.L. or affiliated entities;
- prevent criminal activity or protect national security;
- protect individual or public safety;
- resolve disputes or claims;
- Where your activities violate Sendmachine Terms and Conditions or usage policies.
Your Right to modify and delete your data held by the operator
Sendmachine provides users with the right to access, modify, or delete their personal data at any time. You may request to delete your data by contacting the data controller.
Cookies
Cookies are small size files placed on a user`s computer and are used to identify and give information about previous activity for that user. SendMachine.com uses cookies to provide a more fluid navigation, for authentication and to track / store visitors preferences, with statistical purposes, to inform, and to optimize the service.
Users may configure their browser to reject cookies. However, disabling cookies may negatively impact website functionality, including access to certain features.
We use essential, functional, analytical, and targeting cookies, as well as local storage. For more information, please refer to our Cookie Policy: www.sendmachine.com/en/cookie.html
You may refuse some or all cookies via your browser settings; however, doing so may affect the functionality of the website.
Feedback
Sendmachine allows users to submit questions and suggestions. Any information provided through contact forms will be used in accordance with applicable privacy and data protection principles.
Contact
For any questions or requests regarding this Privacy Policy, please contact us at: privacy@sendmachine.com. All notices or requests under this Privacy Policy must be made in writing and sent to: SENDMACHINE S.R.L., Str. Iuliu Maniu, No. 14, Postal Code: 540030, Târgu Mureș, Mureș County, Romania or via email at: privacy@sendmachine.com
